We only ship to Australian addresses. Our products require a special logistics carrier that provides door-to-door service. Please ensure you provide an address (either residential or workplace) where someone is available during normal business hours to receive the delivery, as a signature is required. We do not ship to P.O. Boxes. While we strive for fast delivery, we cannot guarantee specific delivery times.

​

Dispatch & Delivery Timeframes

• Orders are typically dispatched within 1–3 business days, subject to stock availability and order volume

• Orders received before midday are prioritised for same-day dispatch where possible.

 

Estimated delivery timeframes (from dispatch):

• Metro / Capital Cities: 1–3 business days

• Regional Areas: 3–7 business days

• Remote Locations: May exceed standard timeframes

These are indicative timeframes only and are not guaranteed delivery services.

Delivery on Demand (Same Day) - $109

We have partnered with local drivers to offer fast, reliable delivery across major cities.

• Delivery within hours (CBD and metro areas)

• Order cut-off times apply

• Available in Brisbane, Sydney, and Melbourne (CBD and surrounding areas)

• Up to 30Kg
   

Standard courier freight is suitable for non-urgent deliveries.​

• Order cut-off: 12 pm for same-day dispatch, where possible
  Unloading assistance can be arranged if required (charges may apply)

​

Special Delivery Requirements

The following must be requested at the time of order and may incur additional charges:

• Hand unloads

• Tailgate deliveries

• Timed or booked deliveries

• Site access requirements (e.g. loading docks, restricted access)

• Redelivery requests

Failure to request these upfront may result in delays or additional costs.

Important Notes

• Delivery timeframes are estimates only and subject to carrier capacity and external factors

• We are not liable for delays once goods are dispatched via third-party freight providers

• For urgent or time-critical deliveries, please contact our team to arrange a suitable solution

If you have a specific project or delivery requirement, we recommend to contact us before placing the order.

​

Failed deliveries to unattended addresses will lead to additional charges. Once your order is dispatched, you will receive an email with tracking details.

​

Local Pickup is by appointment only.

All pickup orders will be ready the day after the order is placed. For same-day pickup, please contact us, and we will do our best to help.

​

Pickup is available Monday to Friday from 08:00 to 15:30, excluding public holidays. You will receive an email with pickup instructions once your order is ready.

​

Pickup Locations:

- Rydalmere NSW 2116
- Stapylton QLD 4207
- Beresfield NSW 2322
- Rowville VIC 3178​​